Terms and Conditions

1. Type of service

These are psychosocial counseling and therapy services based on a systemic approach. The sessions are intended to provide supportive guidance for personal, family, or relationship issues. No medical diagnoses are made, and no medical treatments are performed within the meaning of the Alternative Medicine Practitioners Act or the Psychotherapists Act.

2. Dates and fees

Appointments are arranged individually. Billing is on a fee basis and is to be paid privately. The fee can be paid either in advance by bank transfer, in cash immediately after the session, or via PayPal.

Current fee rates are communicated transparently in advance. Billing through statutory health insurance is not possible.

3. Cancellation policy

Agreed appointments are binding. Cancellation or rescheduling is possible free of charge up to 24 hours before the appointment. For later cancellations or no-shows, the full fee is due – regardless of the reason. This also applies to online sessions.

4. Confidentiality

All content of the conversations is subject to confidentiality pursuant to Section 203 of the German Criminal Code (StGB). Personal data and conversation content will be treated with strict confidentiality and will not be disclosed to third parties unless there is express written consent or there is a legal obligation to disclose.

5. Disclaimer

Participation in counseling and therapy is at your own risk. No guarantee of success is given. These services do not replace medical, psychiatric, or psychotherapeutic treatment. No liability is assumed for damages resulting from the application of the content discussed.

6. Online sessions

Online appointments usually take place via Zoom. I am not responsible for the platform's data protection. The client is responsible for ensuring a stable internet connection and the necessary technical equipment. No liability is assumed for outages due to technical malfunctions.